At QuickMountTV, we believe in delivering not just exceptional smart home and TV mounting services, but also a seamless and satisfying experience from start to finish. We are committed to ensuring that every customer is completely satisfied with our work. Our 100% Customer Satisfaction Guarantee reflects this dedication.
What Our Guarantee Covers
We promise that our installation services will meet or exceed industry standards. If you find any issue with the workmanship, we will correct it promptly at no additional cost.
Our team is committed to arriving on time and performing our work in a professional manner.
We guarantee clear and open communication throughout the process. If you have any concerns or questions, we will address them promptly and thoroughly.
We handle all equipment and property with the utmost care. In the unlikely event of damage, we will take responsibility and provide appropriate compensation or repair. All QuickMountTV locations are Insured & Bonded
Reach out to our customer service team within 7 days of the service completion. You can contact us via phone, email, or through our website’s support portal.
Provide a detailed description of the issue you are experiencing. Include any relevant photos or documentation to help us understand the situation better.
Our team will review your claim and contact you within 24 hours. We will work with you to resolve the issue promptly and to your satisfaction. This may include redoing the installation, making necessary adjustments, or offering a refund if the issue cannot be resolved.
After resolving the issue, we will follow up to ensure that you are fully satisfied with the outcome.
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Exceptions to the Guarantee
Customer-Induced Issues: Issues caused by customer alterations or misuse of the installed equipment are not covered by our guarantee.
External Factors: Problems arising from external factors beyond our control, such as power surges or structural issues, are not covered.
Our Promise
We stand behind our work and are dedicated to your 100% complete satisfaction. At QuickMountTV, our goal is to ensure that every customer enjoys a hassle-free and positive experience. Your feedback is invaluable to us, and we continually strive to improve our services based on your input.
Thank you for choosing QuickMountTV. We look forward to serving you and ensuring your smart home and TV mounting needs are met with excellence.